Signing In

AssetBase does not manage its own passwords — it authenticates through Ambivo. You sign in with the same credentials you use for Ambivo, and AssetBase honours your Ambivo organization (tenant) and roles.

Ways to Sign In

On the sign-in screen you can use any of:

• Email & password — your Ambivo email and password.
• One-time code (OTP) — choose "Sign in with a one-time code", enter your email, and type the code sent to you. Useful when you don't have your password handy.
• Google or Microsoft — single sign-on, if your organization has it enabled.

If your account has multi-factor authentication (MFA) turned on, you'll be prompted for a verification code after your password — this is handled by Ambivo.

How Authentication Works (and Why It's Safe)

When you sign in, AssetBase verifies your credentials with Ambivo and receives a secure token that identifies you and your organization. AssetBase then uses that token to load your organization's assets only — every screen is scoped to your tenant.

• Cloud SaaS: your token is validated on each request.
• On-premise appliance: the appliance is provisioned for one organization. It signs you in against Ambivo once, then keeps working through an offline-grace window if the internet drops — so audits never stop. It refuses any account that doesn't belong to its provisioned organization.

Signing Out

Use Logout in the top-right. On a shared workstation, always sign out when you're done.